FAQ

Questions before the call.

The things people actually ask me before booking a diagnostic. If your question isn’t here, just book the call — I’ll answer it there, no pitch attached.

§ 01

How is this different from hiring a fractional CMO?

A fractional CMO typically attends strategy sessions, reviews campaigns, and writes quarterly plans. I install working systems. By the time most fractional CMOs have finished their access audit, I’ve already shipped pipeline governance or attribution in your CRM.

The mechanical difference is V5. I own my own production infrastructure, so I plug into your stack on day one and run the optimization loops in the background. Most fractional CMOs do not.

§ 02

We already have a CRO or a full-time CMO. Can we still hire you?

Yes — about half my engagements are alongside an existing CRO or CMO. The work I install (pipeline governance, attribution, revenue rhythm, outbound rebuild) is typically what the CMO needs built so they can focus on strategy. I report to them, not around them.

§ 03

Do you take clients below $5M ARR?

No. The work I do assumes a working business with an addressable market you’ve validated. If you’re below $5M ARR, installing revenue operating discipline usually isn’t your biggest problem — finding product-market fit is. A fractional operator like me will cost more than they return at that stage.

§ 04

What happens if we cancel mid-engagement?

The 30-day Diagnostic is fully refundable if you don’t proceed to an Install within 60 days. Fractional Retainers have a 3-month minimum; after that they run month-to-month. If month one of any engagement isn’t working, full refund on that month.

I keep this generous on purpose. If I’m the wrong operator for your business, I’d rather return the money than bill for a bad-fit engagement.

§ 05

Does V5 store any of our data?

No. V5 is a gateway — it authenticates with your tools on your behalf, makes API calls, and returns responses. It maintains no mirror database of your CRM, your ad spend, or your analytics. When the engagement ends, OAuth connections detach cleanly and your data stays where it always was: in your tools.

§ 06

What happens at the end of an engagement?

You get a written playbook that documents every system I installed, how it’s configured, and the weekly rhythm your team needs to run. Your internal owner has been running the rhythm for at least 3 weeks by the time I leave. V5 integrations detach, your team keeps the dashboards and automations inside your tools, and I exit. If you want me to come back for a specific installation later, you buy it à la carte.

§ 07

How many clients do you take on at once?

Between 4 and 6 active engagements, never more than 8. V5 makes this sustainable — most fractional operators cap around 3 because the operational work consumes their week. Mine runs in the background.

§ 08

How fast can we actually start?

Typically 5–7 business days from signed SOW. Day 1 is the OAuth handshake across your tools. Day 7 is usually the first shipped system. I don’t run a multi-week onboarding process.

§ 09

What does success look like 90 days in?

Four to six working systems installed inside your stack (pipeline governance, attribution, forecast accuracy, outbound, revenue rhythm are the most common). A written playbook your team can run. An internal owner who’s been running the weekly rhythm for at least 3 weeks with me in silent-observer mode.

Concretely, I also target two quantitative signals by day 91: forecast accuracy above 85% and marketing-sourced pipeline coverage of at least 2.5× the quarterly goal. Both are gameable in isolation — which is why we measure them together and inside the ICP segment, not across the whole pipeline.

§ 10

Do you sign NDAs and master agreements?

Yes. Standard mutual NDA — I use a one-page template or sign yours, whichever is faster. Master agreements for multi-engagement clients. I don’t run an audit on your paperwork; I treat the agreement as a commitment to the engagement, not a negotiation theatre.

§ 11

What industries work best?

B2B SaaS — specifically workforce management, revenue operations, developer tools, vertical SaaS for enterprise, and AI-native infrastructure. Most of my experience is PE-backed and growth-stage (MacroFab Series C, TCP Software under Providence Equity, Tektronix as a $1.2B BU inside Fortive). I don’t work in consumer, fintech, or healthcare clinical-care.

§ 12

Can Elias lead an engagement solo?

No. Elias works with me on specific engagements where scope genuinely requires two senior operators. The intake makes it explicit when he’s on. When he isn’t, you’re working with me.

Book a diagnostic

30 minutes.
No sales pitch.

We’ll talk about what’s broken in your GTM and whether I’m the right operator to fix it. If it’s not a fit, I’ll say so on the call.